You're in the right place
Lifesavers At Home is now Felt Home Care
You followed a link to Lifesavers At Home, and it brought you here on purpose. We've returned to our original company name, Felt Home Care. Same company, same caregivers, same commitment to your family.
Before
Now
felt home care
What this means for you
A new name. Nothing else about your care changes.
What stays the same
- The same company and the same owners
- Your caregivers and your case manager
- Your care plan and schedule
- Every service we offer, from companionship to 24/7 live-in care
- Our state license: HCO License #304700251
What's new
- Our name: Felt Home Care
- Our website: felthomecare.com
- Our email: info@felthomecare.com
Please update your contacts and bookmarks when you get a chance.
Paying your invoice
How to pay your bill online
We use a secure third-party portal for online payments. Everything you need is printed on your invoice.
Find your payment code
Look at the box in the upper right of your invoice, next to “Pay online at.” Your personal payment code is printed there in bold. Each invoice also shows its invoice number and outstanding balance.
Go to the payment portal
Visit payments.clearcareonline.com. Type the address exactly as shown, or use the link on this page.
Enter your code and pay
Enter the payment code from your invoice, check that the amount matches your outstanding balance, and complete your payment.
Your invoice may still show the Lifesavers At Home name and logo for a while. It's still from us, and the same payment code and portal apply.
Where to look on your invoice
Sample only. Your code is unique to your account; keep it private.
Set it and forget it
Most of our families keep a credit card or bank account (ACH) on file so their bill is paid automatically each billing cycle. No codes, no reminders.
To set up automatic payments, or with any billing question, call (714) 770-0608.
Questions
Common questions about the name change
Anything else on your mind? Call us and a care coordinator will talk it through.
Do I need to do anything?
No. If you or your loved one receives care from us today, your care continues exactly as before. Nothing about your caregiver, schedule or care plan changes because of the new name.
Why the new name?
Felt Home Care, LLC has always been our legal company name, and Lifesavers At Home was the name we did business under. We're simplifying to one name, the one on our state license.
Is this a new owner or a merger?
No. It's the same company, the same leadership and the same team. Only the name you see on our website, emails and paperwork is changing.
How do I pay my invoice?
If you have automatic payments set up with a card or bank account on file, there's nothing to do. Otherwise, pay online at payments.clearcareonline.com with the payment code printed on your invoice. See the step-by-step instructions above.
How do I reach you?
Call (714) 770-0608 or email info@felthomecare.com. A care coordinator is happy to answer any questions.
Complimentary in-home assessment
Let's talk about what your family needs.
One call gets you a care coordinator, not a call center. We'll listen, answer your questions, and set up a complimentary visit to build a care plan.
(714) 770-0608Request your complimentary in-home assessment
Tell us a little about your situation. A care coordinator will call you back.